Frequently Asked Questions - Web Services

How do I connect to my FTP server?
You will need to connect to yourdomain.com using your login info using a FTP Client such as CuteFTP.

How come I can't delete a folder via FTP?
Your FTP Client needs to be able to view hidden files. You might need to enable it inside your FTP Client.

What are the mail servers?
POP3 and SMTP will be mail.yourdomain.com

When using PHP or Perl, I get errors related to permission denied could not open/read file, what is wrong?
Make sure your scripts are writeable. Simply chmod 777 the file or change the file to read/write from your ftp client.

How long does it normally take for domains to use their new nameservers?
24-48 hours.