Frequently Asked Questions - Pre-Sales

Do you provide a 30-Day Money Back Guarantee?
Of course! Although, there will be no reason to leave after you tried out our web hosting. Domain name registration is non-refundable, but you can continue to maintain it through our servers for free.

Does Hosting Bits register domains?
Yes, we register domain names. You can modify your nameservers, DNS settings, etc. through your account after your order is completed. Of course, customers can register the domains themselves if they wish.

What methods do you accept for payment?
We are trying to cut as much costs as possible to our customers. One measure that seems to save a lot of money is going through PayPal. They are very secure and provide credit card transactions.

If I go over my bandwidth limit for the month, what happens?
First, we know your website relies on being up at all times. If for any reason, you get near your limit, we will notify you as soon as possible. However, we will have to put a suspended page for your site if it does go over. You can always upgrade your plan or pay an additional fee to prevent this from happening.

Does Hosting Bits provide reseller hosting?
We specialize in selling virtual accounts, but we do have options for resellers. Please email us if you are interested in being a reseller.

I know you use CPanel. Why did Hosting Bits choose CPanel over the others?
We found CPanel to have much more functions than the others. It provides you with many tools that are found in many of the industry-size businesses. We also believe CPanel is much more user-friendly.